Last updated: April 25, 2026
We collect information you provide when registering (name, email), service usage data (messages, processed documents), and technical information (IP address, browser type).
Your information is used to provide and improve our services, process payments, send account-related notifications, and maintain platform security.
Data is stored on secure, encrypted servers. Chat messages are processed by AI and stored as activity logs. You may request data deletion at any time.
We do not sell your data. Data is only shared with third-party service providers necessary for operations (payment gateway, AI model providers) on a need-to-know basis.
When you connect Google Drive, OneDrive, or Dropbox, we only access files within the permissions you grant. Access tokens are stored encrypted and can be revoked at any time.
We implement Row Level Security (RLS) on our database, in-transit encryption (HTTPS), and token-based authentication to protect your data.
You have the right to access, update, or delete your personal data. Contact info@lixlab.id for any data-related requests.
We may update this policy from time to time. Significant changes will be communicated via email or platform notification.